Data retention clock

• Day 0: Cancelled: deletion begins. Google says users' data will be deleted and can't be restored. While deletion runs, users can't open Drive.
• Day 90: Deletion can take until here. Google says deletion can take up to 90 days. Treat the data as gone from the day you cancel.

Use the Data Export tool before cancelling: it needs an active subscription and a super admin account at least 30 days old with 2-Step Verification. An export typically takes 72 hours and can take up to 14 days.

• Day 0: Deleted: an admin can restore it. Data that was not transferred is deleted with the account, but an admin can restore the account during this window.
• Day 20: Restore window ends. Google says a deleted account can be restored for up to 20 days.

To keep a departing user's data, suspend or archive the account instead of deleting it, or transfer their Drive files to another user first.

• Day 0: Expired. For most offers, data stays accessible to users for 30 days and the subscription can be reactivated.
• Day 30: Disabled. For 90 days only admins can reach the data. The subscription can still be reactivated.
• Day 120: Deleted. The subscription can't be reactivated, and a new subscription doesn't restore the data.

Multi-year enterprise terms run 90 days expired and 90 days disabled instead. If you cancel rather than let it expire, use the next entry.

• Day 0: Disabled. A cancelled subscription goes straight to the disabled stage: admins only.
• Day 90: Data might be deleted. Microsoft says data left behind might be deleted after 90 days.
• Day 180: Deleted. Microsoft says data will be deleted no later than 180 days after cancellation.

Deleting the subscription yourself deletes SharePoint and OneDrive data at once. Export mailboxes and sites first.

• Day 0: Deleted: an admin can restore it. Restoring the account within the window restores the account and its data.
• Day 30: Restore window ends. Microsoft says a user restored within 30 days of deletion gets all associated data back.

To keep a mailbox without a license, convert it to a shared mailbox (up to 50 GB without a license), or place a hold so it becomes an inactive mailbox before deleting the user.

• Day 0: Older history hidden and deleted. Only the most recent 90 days stay visible. Messages and files more than one year old are permanently deleted on a rolling basis.

Export while still on a paid plan. Free and Pro exports cover public channels; private channels and DMs need Business+ or Enterprise export tools.

• Day 0: Deleted. Slack says deleting a workspace is permanent and messages and files can't be retrieved.

Download the export and the files it links to before deleting the workspace: file links can stop working.

• Day 0: Period ends. Apps keep working for 15 more days.
• Day 15: Apps deactivated. A billing admin can still reactivate the subscription.
• Day 75: Permanently deleted. Atlassian keeps data for 60 days after deactivation on paid plans (15 days on free plans), then deletes it permanently.

Create a Jira backup and a Confluence site export from each product's backup manager before the period ends.

• Day 0: Contract ends. Asana makes data available for export only if it receives written notice within 30 days.
• Day 30: Notice window closes. After this Asana may delete the data.

Export projects before the contract ends, or send Asana written notice within 30 days.

• Day 0: Cancelled. To export, ask Zendesk support for a temporary reactivation of the cancelled account.
• Day 90: Automated deletion starts. Zendesk's deletion policy starts deleting data 90 days after an account is cancelled or terminated.

Export tickets, users and organizations while the plan is active. Export options depend on the plan.

• Day 0: Moves to free tools. HubSpot downgrades the account to its free tools. Its help page does not say what happens to data held in paid features.
• Day 30: Request window closes. HubSpot's product terms let Marketing Hub Professional and Enterprise customers request their data in writing within 30 days of termination.

Export records, activity and files before the renewal date. Export download links expire after 30 days.

• Day 0: Downgraded. Cloud recordings are set to be deleted. Resubscribing within 30 days keeps them.
• Day 30: Recordings deleted. Zoom says cloud recordings are deleted after 30 days.

Download cloud recordings before downgrading. Recordings of a user deleted without a transfer skip the trash and can't be recovered.

• Day 0: Deleted. Notion says it may be able to restore content within 30 days of deletion.
• Day 30: Restore window ends. After 30 days Notion gives no way back.

Use “Export all workspace content” in Settings before deleting. Notion does not publish what happens to a workspace after a paid plan ends.

• Day 0: Terminated. Box says it will promptly and fully delete remaining data. On a written request it can give limited access for up to 30 days to retrieve it.

Download or migrate content before the service term ends. Box publishes no fixed deletion day for business accounts.

• Day 0: Deleted: restorable. Deleted files can be restored during the plan's window: 180 days on Standard, Essentials and team plans, 365 on Advanced and Enterprise.
• Day 180: Window ends (180-day plans). After the window, files are purged; Dropbox says this can take several days.

Dropbox does not publish a day for deleting a cancelled team; admins are emailed before a locked team is deleted. Content of deleted team members is lost unless transferred.

• Day 0: Deleted. GitHub says it cannot restore a deleted organization's content. Only the name stays reserved for 90 days.

Clone or archive every repository, with issues and wikis, before deleting the organization.

• Day 0: Deleted: restorable. A deleted repository can be restored, unless it is part of a fork network that still has other repositories.
• Day 90: Restore window ends. GitHub says a deleted repository can be restored within 90 days.

Clone the repository with all branches and tags before deleting it.

• Day 0: Read-only. Intuit says cancelling doesn't immediately delete data, and you keep read-only access.
• Day 365: Read-only access ends. Read-only access lasts one year after cancellation. Intuit does not publish when the data is deleted after that.

Export reports, lists and the general ledger while you still have access.

• Day 0: Archived. Xero archives the organisation and the data is no longer available to you unless you pay to reactivate it.
• No fixed day: Deleted under Xero's retention policy. Xero's terms give no number of days.

Export everything before the subscription ends: access stops on the day it ends.